GUIDELINES ON TACKLING ISSUES IN TAX DOSSIERS


For tackling legal issues in tax dossiers, Vietnamese General Department of Customs provides Regulation of implementation of National single-window system.

The regulation of implementation of National single-window system is attached in Decision 369/QĐ-TCHQ. Accordingly, the deadline for replying, solving problems for the tax dossiers are defined as follows:
  • If the dossier satisfies all conditions of solving, the competent authority shall announce by document within no more than 5 working days from the date of receiving the requirement.
  • If the dossier has to supplement the information, the business unit shall:
    • Announce (by documents, emails or phone, and so on) within 3 working days from the date of receiving the requirement of organizations or individuals who proposed additional information.
    • Reply (by documents) within 5 working days from the date that organizations or individuals who proposed enough information.
  • For the content that is beyond the competence:
    • The host institution informs organizations and individuals; provides the opinions of the competent authorities within 5 working days and respond within 3 working days from the date of receiving opinions.
Decision no. 369/QD-GDC was provided in 3rd March 2016.  From the date of April 1st 2016 will take effect.
Note: Under clause 3, article 4, Law on customs 2014:

tax dossiers

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